ConnectWise® Mobile for Service Technicians is a new and innovative mobile app designed to streamline your workload. With a focus on efficiency and ease of use, this app combines the most popular features from Manage with a user-friendly interface.
Stay organized with a glance at your agenda, update ticket status and notes, and even submit expenses all while on the go. Our goal is to provide you with the tools you need to complete assigned tasks quickly and efficiently.
We value your input and if there is a feature missing that you require, we encourage you to leave a review or post on our enhancement forums at https://product.connectwise.com/communities/35-connectwise-mobile-enhancements. We appreciate your feedback and are constantly working to improve our app based on user suggestions.
Please note that ConnectWise® Mobile for Service Technicians requires a ConnectWise® Manage™ Add-on license.
Overview
ConnectWise Mobile is a Freeware software in the category Business developed by ConnectWise.
The latest version of ConnectWise Mobile is 2.0.3.1, released on 08/03/2024. It was initially added to our database on 10/04/2023.
ConnectWise Mobile runs on the following operating systems: Android/iOS.
Users of ConnectWise Mobile gave it a rating of 4 out of 5 stars.
Pros
- Access to important ConnectWise data and features on-the-go
- Ability to create and manage service tickets remotely
- Real-time updates and notifications for service requests
- Integration with calendar for scheduling appointments
- Easy communication with team members and clients through the app
Cons
- Mobile app may be less feature-rich compared to the desktop version of ConnectWise
- May require stable internet connection for optimal performance
- Potential learning curve for users unfamiliar with ConnectWise interface and functionalities
FAQ
What is ConnectWise Mobile?
ConnectWise Mobile is a mobile application designed to help users manage their ConnectWise account on the go.
Which platform is ConnectWise Mobile available on?
ConnectWise Mobile is available on both iOS and Android platforms.
What are some key features of ConnectWise Mobile?
Key features of ConnectWise Mobile include ticket management, time tracking, expense tracking, and access to customer information.
Can users create and update tickets using ConnectWise Mobile?
Yes, users can create and update tickets directly from the ConnectWise Mobile app.
Is it possible to track time and expenses using ConnectWise Mobile?
Yes, users can track their time and expenses on-the-go using ConnectWise Mobile.
Does ConnectWise Mobile provide access to customer information?
Yes, users can access customer information such as contact details and service history through ConnectWise Mobile.
Is there a cost associated with using ConnectWise Mobile?
ConnectWise Mobile is free to download, but users need a valid ConnectWise account to log in and access the features.
Is there offline functionality available in ConnectWise Mobile?
Yes, some functions within ConnectWise Mobile can be used offline, such as creating tickets. However, for full functionality, an internet connection is required.
Can users customize the interface of ConnectWise Mobile?
Users can customize certain aspects of the interface, such as dashboard widgets and settings, to suit their preferences.
How secure is the data stored and accessed through ConnectWise Mobile?
ConnectWise Mobile employs security measures such as encryption and authentication to ensure that data stored and accessed through the app is secure.
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